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| Anonymous | Login | Signup for a new account | 2010-02-27 10:40 CET |
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| ID | Category | Severity | Reproducibility | Date Submitted | Last Update | ||||
| 0000100 | [CapiSuite] 3rd-party-tools | tweak | always | 2004-10-24 10:06 | 2005-01-29 16:24 | ||||
| Reporter | Dietmar | View Status | public | ||||||
| Assigned To | gernot | ||||||||
| Priority | normal | Resolution | unable to duplicate | ||||||
| Status | closed | Product Version | |||||||
| Summary | 0000100: Can't receive faxes | ||||||||
| Description |
After receiving fax I find at my mailbox the following message:" ERROR occured while converting file: Error 256 occured during tiff2ps or ps2pdf - Please talk to your friendly administrator." If I try to view the SFF file with KFaxviewer, the file is unreadable - it looks totally wrapped. What can I do I need fax for my small company! |
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| Additional Information |
I use SuSE 9.1 KDE 3.2 |
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Notes |
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(0000202) gernot 2004-10-29 23:30 |
Could you please try to convert such a fax file (it's called .sff and you can find it in /var/spool/capisuite/<user>/received manually by using the tool sfftobmp (writing a tiff file) and then try to open this tiff file e.g. with GIMP? Did you install the available online updates from SUSE? IIRC, there was a problem with libtiff which was repaired very soon through an update. |
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(0000205) Dietmar 2004-11-01 09:53 |
Hello and thanks for response. according your recomendation, I tried to convert manually the sff file into tif and with gimp it was readable. Also all updates except Kernel from SuSe are installed. Which version of Libtiff shall be used? I will search for an update under packman. If you have any idea please let me know. Thanks and best regards Dietmar |
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(0000219) gernot 2004-12-17 15:10 |
So if the tiff works, could you please also try to convert it to PS? To be exact, CapiSuite does (in 0.4.5) the following: sfftobmp -tif bla.sff bla.tif tiff2ps -h11 -H12 -L.5 -w8.5 -a bla.tif | ps2pdf -sPAPERSIZE=a4 - - Perhaps you could try each of these steps exactly like described above and see where the error really occurs? |
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(0000230) gernot 2005-01-29 16:02 |
No feedback in > 1 month. Closing bug. If this issue is still valid and you're still interested in a fix, please either ask your questions on the mailing list or reopen the bug. Thanks. |
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(0000232) gernot 2005-01-29 16:24 |
No feedback in > 1 month. Closing bug. If this issue is still valid and you're still interested in a fix, please either ask your questions on the mailing list or reopen the bug. Thanks. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2004-10-24 10:06 | Dietmar | New Issue | |
| 2004-10-29 23:30 | gernot | Note Added: 0000202 | |
| 2004-10-29 23:30 | gernot | Status | new => assigned |
| 2004-10-29 23:30 | gernot | Assigned To | => gernot |
| 2004-10-29 23:30 | gernot | Status | assigned => feedback |
| 2004-11-01 09:53 | Dietmar | Note Added: 0000205 | |
| 2004-12-17 13:06 | gernot | Status | feedback => assigned |
| 2004-12-17 15:10 | gernot | Note Added: 0000219 | |
| 2004-12-17 15:12 | gernot | Status | assigned => feedback |
| 2005-01-29 16:02 | gernot | Status | feedback => resolved |
| 2005-01-29 16:02 | gernot | Resolution | open => unable to duplicate |
| 2005-01-29 16:02 | gernot | Note Added: 0000230 | |
| 2005-01-29 16:02 | gernot | Status | resolved => closed |
| 2005-01-29 16:24 | gernot | Note Added: 0000232 | |
