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ID Category Severity Reproducibility Date Submitted Last Update
0000098 [CapiSuite] core major always 2004-10-14 20:17 2005-02-18 12:31
Reporter guest View Status public  
Assigned To gernot
Priority normal Resolution reopened  
Status feedback   Product Version
Summary 0000098: Receiving faxes send by tobit software doesn´t work
Description Fax sent by Tobit Software can´t be received: the call dropped with 0x3490,0x3314. The Tobis server says that no fax machine is present on the other side. We tried to use a voice number (the reconnect in fax mode works, but receive failes) or a fax number, always the same result.


Configuration:
SuSe 9.0 with kernel 2.4, avm fritz-card PCI. Sending faxes to Tobis software works fine, capisuite 0.44 (I don´t tried out 0.5 because there are many open bugs, so it seems to be unstable).

Thanks Erik Kerger (erik@kedo.com)
Additional Information Entry in capisuite.log:

Tue Sep 14 12:56:51 2004 Connection 0x826b2c0: Connection object created for incoming call PLCI 101 from 004191950390 to 76 CIP 0x4
Tue Sep 14 12:56:51 2004 Connection 0x826b2c0: call from 004191950390 to 76 for soja connecting with fax
Tue Sep 14 12:56:55 2004 Connection 0x826b2c0: accepting with service 1
Tue Sep 14 12:57:34 2004 Connection 0x826b2c0: connection lost with cause 0x3490,0x3314
Tue Sep 14 12:57:34 2004 Connection 0x826b2c0: Connection object deleted
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- Notes
(0000201)
gernot
2004-10-29 23:27

I don't believe that this has anything to do with the Tobit fax software on top of the machine. Instead, I think, this is a problem with one of the CAPI drivers - either of the sending or the receiving side.

Updating CapiSuite to 0.5 will definitely not help as this is a low level problem of the fax transfer itself, so I would expect that this can only be fixed by updating drivers.

Did you try to update the CAPI drivers of either the client and/or the server?

Is it possible that there's a resource conflict (e.g. shared IRQ) in one machine?
 
(0000233)
gernot
2005-01-29 16:27

No feedback in > 1 month. Closing bug.
 
If this issue is still valid and you're still interested in a fix, please
either ask your questions on the mailing list or reopen the bug. Thanks.
 
(0000235)
guest
2005-02-18 12:31

Edit ][ Delete ]
The avm capi driver (delivered with SuSE 9.0 / kernel 2.4) was used, and there is no update from avm available.

I just tested sending a fax from a new machine (SuSE 9.2 / Kernel 2.6, avm driver too), and I got the same errors as I´ve got with tobit. So You are right, it depends on the capi driver.


A solution would be to force the dariver to fall back to older fax modes in this case, but I don´t know if it is possible with capi drivers. If not, please close this issue. Thanks.
 

- Issue History
Date Modified Username Field Change
2004-10-14 20:17 guest New Issue
2004-10-29 23:24 gernot Status new => assigned
2004-10-29 23:24 gernot Assigned To  => gernot
2004-10-29 23:27 gernot Note Added: 0000201
2004-10-29 23:30 gernot Status assigned => feedback
2005-01-29 16:27 gernot Status feedback => resolved
2005-01-29 16:27 gernot Resolution open => unable to duplicate
2005-01-29 16:27 gernot Note Added: 0000233
2005-01-29 16:28 gernot Status resolved => closed
2005-02-18 12:31 guest Status closed => feedback
2005-02-18 12:31 guest Resolution unable to duplicate => reopened
2005-02-18 12:31 guest Note Added: 0000235


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